Privacy Policy

This privacy policy explains how this site collects and treats your personal information.

 Personally Identifiable Information

We may use your Personally Identifiable Information (your name, last name, email address, street address, and telephone number) subject to the terms of this privacy policy, but we will never sell, barter or rent your information to any third party.

Updating personal information

If you would like to update or correct the personal information that we hold about you, please write us an email. Alternatively, you may send us a rectification request via the Privacy Center page as well.

Collecting personal information

We may collect, store and use the following information:

• Aggregated information about your visits to our website (including but not limited to: your IP address, geographical location, browser type, operating system, referral source, length of visit, page views and website navigation path. This information is possible thanks to the use of cookies that our site uses that help determine: new and returning visitors, a new session, the traffic source, medium, campaign name and campaign term which delivered you (the user) to our website, etc. Cookies do not typically contain any information that personally identifies you (the user). You may control which cookies you’d like to share with us by enabling or disabling them on the ‘Privacy Settings’ section of our Privacy Center page. Please bear in mind that you may delete the cookies stored on your computer at any time or you can instruct your browser to block cookies if that’s what you want.
• Personal identifiable information that you provide to us when filling the contact form, when interacting with the chat widget / ticketing app system, when you join our mailing list and/or make a purchase of a good or a service on our website.
• Information that you post to our website for publication (in a blog post for example).
• Any other information that you choose to send to us via email, chat and/or via phone call.

Using the information (what we do with the information we collect)

We respect your privacy. Personal identifiable information that you submit to us through our website will be used but not limited to the following purposes: to send you emails or chat messages that you have specifically requested when contacting us through the contact form or through the chat widget, to send/deliver goods that you’ve purchased on our website (goods that you have purchased on third party websites will not be delivered by us), to supply services that you’ve purchased on our website (read our terms and conditions for further information), to send statements and invoices when you have purchased an item, to send you our email newsletter/sequence/campaign/blast (if you have opted-in), to send you emails we think might be of interest to you (for example: updates to our privacy policy and terms of use, etc.), for the administration of this site, its contests and sweepstakes that we may offer from time to time on our site.

Aggregated information (the one that does not identify you individually) may be used in several ways. We use this information for the following purposes (but not limited to these ones): to spot usage patterns, which pages on our site are visited the most, etc. Remember this kind of information does not identify you personally and we collect it to enhance your visit and deliver more individualized content and advertising.

Security of Personal Information

You acknowledge that the transmission of information over the internet is inherently insecure and we can’t guarantee the security of all data sent over the internet. But we will take reasonable precautions to prevent the loss, misuse or alteration of your personal information that you have provided to us when you fill out our contact form, when you make a purchase on our site, when you join one of our email automation lists and/or when you interact with our chat widget/ticketing system.

However if you publish your personal information – either intentionally or unintentionally – as a comment on one of our blog posts, please be aware that your information will be available and seen by anyone who visits that blog post and we cannot prevent the use or misuse of such information by other visitors as we don’t control their actions. If you would like for us to delete that blog comment from our site where your personal information is revealed, please contact us and we will gladly delete it to protect your personal information.

Disclosing personal information

We may disclose your personal information when we are required to do so by law, when in any potential or ongoing legal proceeding, to exercise or defend our legal rights.

Regarding chat messages/ticketing system: when you interact with our chat widget and send us a chat message or a ticket, the widget will collect your browser, language, country code, currency, IP address, location (city, country), operating system, time zone; and if you provide us with more information like name, last name, email and phone number that information will also be collected and stored inside our chats/tickets log.

Affiliate links and Third Party websites

Some of the links and banners on this website are affiliate links which means that if you click on them, you will be taken to a third party website and if you make a purchase on that third party site, the author of this site will make a commission on the sale at no extra cost/charge to you. Bear in mind that when you are taken to the third party’s merchant website you are leaving this site’s policies and must abide by the third party site’s policies, terms and conditions. We have no control over them and we are not responsible for the privacy policies and practices of third parties, so we will not be held liable for any reason and under any circumstance.

 Children

This site does not knowingly collect or solicit personally identifiable information from or about children under the age of 18. We will immediately delete any information we have received from a child under 18 when we become aware of this.

Spam e-mails
We will not spam you with other unrequested information. You may opt-out of our mailing list(s) at any time. You can do it yourself through the opt-out option (unsubscribe text at the bottom of our email campaign emails) or you can contact us so that we can do it for you.

 Amendments

We may update this policy at any given time by publishing a new version on our website. Please check this page occasionally for any changes that may have been made, and to ensure you are happy with them. We may notify you of any policy updates to your email (if you have opted into our mailing list).

Your continued use of our site after changes have been made to these terms, will be interpreted that you accept those updates and are okay with them. If you are not satisfied with them, please stop using our site and our products/services.

 Contact us

You can reach us via email. This is our email address: support@ovawebstudio.net

Last update: August 5th, 2022

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